Category: Order Desk 101

How to Use Custom Buttons

Custom buttons can be created to run a rule when the button is clicked for an order or a group of orders. If you aren’t...

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How to Use Code Replace

Code replace is a feature in Order Desk that lets you swap one product SKU for another or turn one product into multiple products if...

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How to Use Barcodes

If you need a way to include barcodes in your email or receipt templates, you can do so with Order Desk and some Twig. Adding...

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How to Sync Item Details Into Orders

Overview If you need to add extra item details to the items in your orders as they come into Order Desk, you can do so...

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How to Sync Inventory Between Order Desk Stores

If you have more than one Order Desk store on your account, you can push your products from one store to another and keep the...

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How to Split Orders

Rules can tell Order Desk how to split your orders and where to send them once they’re split. When orders are split, the tax, shipping,...

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How to Split and Dropship Orders for Separate Vendors

If you work with more than one fulfillment service or vendor, you can use Order Desk to send dropship emails to each separate service for...

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How to Set Up Shipping Class Matches

Overview Because shipping method names on orders rarely match the shipping method names a fulfillment service uses, you can create shipping class matches to tell...

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How to Send Shipment/Tracking Info to Customers

Order Desk can be configured to automatically send shipment and tracking information to your customers when their packages have been shipped. In order to take...

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How to Send Email From Order Desk

Order Desk can be used to send emails to your customers or yourself, and the system will periodically email an alert to store admins regarding...

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