Category: Order Desk 101

Managing Your Account

The User Account Information page is where you can go to manage your Order Desk login details, and can be accessed by clicking the Edit My...

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Logging in to Order Desk

If you’re having some trouble logging in to Order Desk, you may want to check the following in order to help you access your account.If...

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Is Order Desk Down?

Overview In the event that you’re unable to reach Order Desk or the Order Desk app, there are a couple of steps you can take...

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How to Work with Timestamps

If you want to take action on orders based on a time, you can apply timestamps to your orders and then set up custom events...

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How to Work with Rules

Use the Rule Builder to tell Order Desk how to take action automatically on your orders or items within your orders. If you are unfamiliar...

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How to Work with Order Documents

Order Desk provides a sample receipt template and the ability to create custom order documents out of the receipt. Use these templates to create and...

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How to Work with Inventory Details

Overview Order Desk can store all of your products and any additional details that may be necessary to help automate your workflow or that need...

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How to Work with Email Templates

Create custom email templates to be sent to your customers, your vendors, your staff, yourself or anyone else who may need to be notified regarding...

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How to Work with Checkout Data

Checkout data is a versatile field in each Order Desk order that can be used to store information from the shopping cart, send information to...

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How to Use Custom Events

Use the Rule Builder to create custom events that will run on a schedule that you set up. A custom event by itself will only look at...

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