Order Desk can submit your print on demand orders to Prodigi. As Prodigi fulfills your orders, the shipment info will automatically be pulled back into your orders here in Order Desk and sent back to the original shopping cart, if your store is set up for that.
Setup
To connect to Prodigi, click on Manage Integrations in the left sidebar. Under the Print on Demand tab, find and click to enable the Prodigi integration.
Alternatively, search for Prodigi from the available integrations search:
On the Prodigi setup page, enter the API Key provided to you by Prodigi.
To find your Prodigi credentials, please contact your rep from Prodigi. Order Desk support is not able to help with finding or resetting your Prodigi credentials, as they are created and provided by Prodigi.
Integration Settings
Once connected, you will have a few settings where you can set your preferences for this integration.
After Import, Move To
Select the folder you want orders to be moved into after they are sent to Prodigi.
If you want to use a custom folder, create your own from Store Settings. Read the Working with Folders guide for more information.
After Shipment, Move To
Select the folder you want orders to be moved into when Prodigi sends shipment details back into Order Desk.
If Canceled, Move To
Select the folder you want orders to be moved into if they are cancelled at Prodigi.
Default Shipping Class
Select the default shipping class you want Prodigi to use for your orders. The shipping method chosen here will be used for all orders where the method on the order does not match any of Prodigi’s shipping method names.
If you need to apply specific methods for certain orders, match your method names to Prodigi’s names in the Shipping Class Match section below.
Product Settings
For more information on what the product settings within the Prodigi integration do, please read the Print on Demand Product Settings guide.
Shipping Class Match
The shipping methods that you have set up in your shopping cart(s) may not match the methods that Prodigi uses. To make sure your shipping preferences are sent through to Prodigi with each order, match your methods to theirs in the shipping class match feature. If matches aren’t made, Prodigi will use your default preferences set above.
To learn in more detail about how to set up your shipping class matches, see the shipping class match guide.
Sending Orders to Prodigi
For a detailed walkthrough on how to set up your items and orders for Prodigi, please take a few minutes to read through the Print on Demand Fulfillment guide. Once you understand how this process works, you can set up your Order Desk store to automatically prepare and send your orders to Prodigi for you.
Preparing Your Items
The following fields can be set as variations or item metadata for each order item.
| Field Name | Field Description |
| print_sku | Prodigi’s product code for the item. |
| print_url_x | A link to your artwork file. Up to five options available (e.g. print_url_1, print_url_2, etc.) |
| print_location_x | The location of your print on the item. Up to five options available. Must correspond with the matching print_url_x (e.g. print_url_1 and print_location_1). |
| image_resizing | Default is fillPrintArea. Other values are fitPrintArea or stretchToPrintArea. |
| print_wrap | Set if Prodigi requires this field for the product. |
| print_glaze | Set if Prodigi requires this field for the product. |
| print_color | Set if Prodigi requires this field for the product. |
| print_size | Set if Prodigi requires this field for the product. |
| print_substrate_weight | Set if Prodigi requires this field for the product. |
| print_frame | Set if Prodigi requires this field for the product. |
| print_edge | Set if Prodigi requires this field for the product. |
| print_paper_type | Set if Prodigi requires this field for the product. |
| print_frame_colour | Set if Prodigi requires this field for the product. |
Order Level Details
The following details can be submitted with an order as either checkout data or order metadata.
| Field Name | Field Description |
| USTaxCollected | Use the value 1 to indicate the the US order tax has already been collected. |
| PackingSlip | URL of the packing slip for your order. |