Order Desk can import orders from your shopping cart(s), sync in your print details and then automatically send them on to FinerWorks for fulfillment. When orders are shipped, the tracking details will be sent back to Order Desk and back to your shopping cart if your store is set up for it.
Setup
To enable the integration, click on Manage Integrations in the left sidebar. Under the Print on Demand tab, find and enable the FinerWorks integration.
Alternatively, search for FinerWorks from the available integrations search.
Enter the API credentials supplied to you by FinerWorks and click to connect.
To find your FinerWorks credentials, please contact your rep from FinerWorks. Order Desk support is not able to help with finding or resetting your FinerWorks credentials, as they are created and provided by FinerWorks.
Integration Settings
Once connected, you’ll have some shipment and integration settings to adjust per your preferences.
Order Mode
Select the environment the store should currently be in: live or test.
Default Mail Class
Choose the mail class you want FinerWorks to use for your orders.
After Import, Move To
Select the folder you want orders to be moved into after they are successfully sent to FinerWorks.
You can use one of the default folders already in your store or create your own. Read the Working with Folders guide for more information.
After Shipment, Move To
Select the folder you want orders to be moved into when FinerWorks sends tracking details back.
Product Settings
For more information on what these product settings within the FinerWorks integration are for, please refer to the Print on Demand Product Settings guide.
Sending Orders to FinerWorks
Getting your orders ready to send to FinerWorks will take some set up time. For a detailed walkthrough of how to use Order Desk with your Print on Demand orders, please read through our Print on Demand Fulfillment guide.
Preparing Your Orders
The following details can be submitted for an order as either checkout data or order metadata.
| Field Name | Field Description |
| PackingSlip | URL for the PDF to be included as the packing slip with the order. Details here. |
| ShippingAccountFedEx or ShippingAccountUPS | Set the account number after this field. Example: ShippingAccountFedEx|1234567 |
| ShipByDate | If this field is present, Order Desk checks for the earliest expected ship date value and sends that data with your order. |
If you are unfamiliar with checkout data, see the How to Work with Checkout Data guide.
Preparing Your Items
The following fields can be set as variations or item metadata for each item in an order.
| Field Name | Field Description |
| print_sku | The FinerWorks product code for the item being ordered. |
| print_url | Link to artwork file. |
| print_preview | Link to preview of artwork. |
| print_width | Width of print. Default is 8. |
| print_height | Height of print. Default is 8. |
| print_design_id | Use your existing product details (artwork, dimensions, etc.) located in FinerWorks. The value is the product’s SKU in FinerWorks. |