What Is Order Desk?

In This Guide

Order Desk is an order management system (OMS) that helps ecommerce businesses streamline and automate their order operations. It connects sales channels, fulfillment services, and other tools into a centralized, customizable workflow, giving you more control over how orders are handled from start to finish.

Workflows in Order Desk are customizable through rule-based automation with our Rule Builder. Using the Rule Builder, you can set conditions to tag orders, split shipments, send emails, apply custom packing slips, or trigger other actions to take place, helping you to create an enterprise-level workflows at an accessible cost.

If you’re selling across multiple platforms, working with multiple fulfillment partners, or selling in multiple locations, managing the flow of orders can quickly end up becoming complicated and lead to many mistakes and delays over time. Order Desk solves this by bringing everything into one place, and automating the steps that typically require manual input.

Watch And Learn

Are you a visual learner? Watch below for a top-level view of how Order Desk helps businesses succeed.

What Is an Order Management System?

An order management system is software that assists you with the end-to-end handling of your orders. It acts as the backbone between where orders are placed and how they are fulfilled, helping you keep everything organized as you grow.

It connects all of your services together, pulling in order data, running them through custom automation, and routing the orders accordingly. This not only helps minimize errors, it also allows you to spend less time managing logistics so you can spend more time focusing on your other business needs.

Who Is Order Desk For?

Whether you’re processing tens of thousands of orders a month, or working with a few hundred, Order Desk is designed for businesses of any size that want a way to manage and optimize their order workflow. This includes merchants who sell directly to customers, print companies that produce on-demand products for other sellers, and suppliers who fulfill orders from their own warehouses.

Why Businesses Value Order Desk

As your business grows, so does its complexities. Instead of patching together workarounds, you’ll want to tap into a powerful, accessible system that grows right along with them, and that’s where Order Desk comes in. Our most notable benefits include:

  • Automating repetitive tasks, saving time and improving accuracy.
  • Features that help you build custom logic for your order automation, no matter how complex.
  • A single dashboard that provides insight across all sales channels and fulfillment providers.
  • Flexible pricing, and a top-rated support team.

If you haven’t signed up for a free trial of Order Desk yet, you can do so by visiting this link.

Need Help?

If you have any questions about any of the information in this guide, we’re here to help!

Click here to email Order Desk support.