Order Desk can submit your print on demand orders to Qualtry. As orders are fulfilled, the shipment info will automatically be pulled back into Order Desk and sent back to the original shopping cart.
Setup
To connect to Qualtry, click on Manage Integrations in the left sidebar. Under the Print on Demand tab, find and click to enable the Qualtry integration.
Once enabled, enter your Qualtry Customer ID and click to connect.
To find your Qualtry credentials, please contact your rep from Qualtry. Order Desk support is not able to help with finding or resetting your Qualtry credentials, as they are created and provided by Qualtry.
Integration Settings
Once connected, you will have a few settings where you can set your preferences for this integration.
After Import, Move To
Select the folder you want orders to be moved into after they are sent to Qualtry.
If you want to use a custom folder, create your own from Store Settings. See the Working with Folders guide for more information.
After Shipment, Move To
Select the folder you want orders to be moved into when Qualtry sends shipment details back into Order Desk.
Product Settings
For more information on what the product settings within the Qualtry integration do, please read the Print on Demand Product Settings guide.
Sending Orders to Qualtry
Getting your orders ready to send to Qualtry will take some set up time. For a detailed walkthrough of how to use Order Desk with your Print on Demand orders, please read through our Print on Demand Fulfillment guide.
Preparing Your Items
The following fields can be set as variations or item metadata for each order item.
| Field Name | Value |
| print_sku | Qualtry’s product code for the item. |
| print_url | Link to the artwork file. |
| size | Size variant of the item. |
| color | Color variant of the item. |
Preparing Embroidery Items
The following fields are for embroidery items being sent to Qualtry.
| Field Name | Value |
| thread_color | Set the thread color for the embroidery. |
| personalization | Add the personalized text. |
| font | Set the font for the embroidery. |
Preparing Your Orders
The following fields can be set as checkout data or order metadata to specify what gets sent to Qualtry.
| Field Name | Field Value |
| rush | Send as a rush order to Qualtry. |
If you are unfamiliar with checkout data, see the How to Work with Checkout Data guide.