Order Desk can send orders directly to Flexport then pull shipment details back into your orders here and send them to your shopping carts, if applicable.
Setup
To connect to Flexport, click on the Manage Integrations link in the left sidebar and under the Fulfillment tab find and enable the Flexport integration.
Alternatively, search for Flexport from the available integrations search.
Once enabled, click Connect To Flexport to finish connecting your integration.
Integration Settings
After you have connected the integration, you can apply any necessary details or preferences to the settings.
Flexport Help
Select Need Help Getting Started? to access helpful resources for using Flexport.
After Import, Move To
Select the folder you want orders to be moved into after they are successfully sent to Flexport.
You can use one of the default folders already in your store or create your own. Read the Working with Folders guide for more information.
After Shipment, Move To
Select the folder you want orders to be moved into as Flexport sends shipment details back to Order Desk.
If Canceled, Move To
Select the folder you want orders to be moved into if they are canceled at Flexport.
For more information, see the Working with Folders guide.
Inventory Management Settings
Sync Inventory
Enable if you want your inventory stock counts to be pulled in from Flexport.
For more information, see the How to Work with Inventory Counts guide.
Sync Update Interval
If Sync Inventory is enabled, choose how often you want Order Desk to check Flexport for inventory updates.
Inventory Location Name
Use to choose a specific inventory location to sync from (if using multiple fulfillment methods).
Product Settings
For more information on what these product settings within the Flexport integration are for, please refer to the Print on Demand Product Settings guide.
Sending Orders to Flexport
Specific data can be sent to Flexport at the Order and Item level.
Order Level Details
The following fields can be added as checkout data or order metadata to be passed through to Flexport on an order by order basis:
| Field Name | Field Description |
| subscription_order | Use this field with a value of 1 for subscription orders. |
| ship_method | Use to set the shipment method for your order. The default is the shipping method that has been set on the order at creation or import. If no method is set, default is Standard. |
| order_source | Use to set order source. Default is WEBSITE. |
| packing_slip | Use to set the packing slip URL. |
If you are unfamiliar with checkout data, see the How to Work with Checkout Data guide.
Preparing Your Items
The following fields can be set as variations or item metadata for each order item.
| Field Name | Field Description |
| FlexportSKU | If the item code/SKU of your item does not match the Flexport Logistics SKU or DSKU, you can set the Flexport Logistics SKU or DSKU as the value of this field. As an alternative, the SKU can be replaced using the Product Settings feature in your Flexport integration settings. |