Order Desk can be used to receive and manage orders from multiple sales channels before sending them to ESP Colour for fulfillment.
Setup
First, click on Manage Integrations in the left sidebar. You can find Esp Colour within the Print on Demand tab, or by typing “ESP Colour” in the integration search bar. Click “Enable” to install the integration.
Once you’ve enabled the integration, you’ll need to enter some additional information to successfully complete this connection.
Your Source Account Name, Access Token, and Secret Access Key will all be provided by ESP Colour. Order Desk is unable to access this information for you.
Once all information has been entered, click Connect to ESP Colour to continue.
Integration Settings
After successfully connecting to ESP Colour, you’ll see a few configuration options.
After Import, Move To
Select the folder you want orders to be moved into after they are successfully sent to ESP Colour.
You can use one of the default folders already in your store or create your own. Read the Working with Folders guide for more information.
After Shipment, Move To
Select the folder you want orders to be moved into when ESP Colour returns tracking details to Order Desk.
If Canceled, Move To
Use this setting if you’d like to move an order into a specific folder when an order is canceled.
Default Carrier Code
Set the default carrier code you want ESP Colour to use for your shipments.
Default Carrier Service
Set the default carrier service you want ESP Colour to use for your shipments.
Default Shipping Alias
The default shipping alias as supplied by your printer.
Optional Routing URL
This optional setting can be used if ESP Colour gives you a routing URL directly.
Postback URL
Give this URL to ESP Colour. They will use it to connect to your Order Desk account and send shipment details back to your orders automatically.
Remove Barcodes
If there are barcodes on your order that don’t need to be submitted to your printer, select this option to remove barcodes from orders before they are sent to ESP Colour.
Store Information
Enter the address and contact information for your store.
Product Settings
For more information on what the product settings within the ESP Colour integration do, please read the Print on Demand Product Settings guide.
Sending Orders to ESP Colour
Sending orders to your printer through ESP Colour will initially take some preparation before it can happen automatically. For complete instructions on how to use Order Desk with your print on demand orders, please take a few moments to read through the Print on Demand Fulfillment guide.
Preparing Your Orders
The following fields can be set as checkout data or order metadata to change what is sent to your printer for a specific order:
| Field Name | Field Description |
| PackingSlip | The URL of the PDF to be printed and included with the shipment. Details here. |
| MISCode | Field for storing MIS customer ID. |
| PrintType | Default to digital. Options are: digital or litho. |
| PONumber | Customer PO Number. |
| AdditionalInformation | Any information to be passed into the Additional Information field. |
| ShippingAlias | The shipping alias as supplied by your printer if different from the default. Will be used in preference to carrier code/service. |
| ShipmentCarrierCode | Set the carrier code expected on the shipment details from your printer. This reduces confusion on the carrier in cases where the ShippingAlias is not a standard carrier name. |
| CarrierCode | The name for the carrier if different from the default. |
| CarrierService | The name for the carrier service if different from the default. |
| Tags | Enter a tag or tags for the order. Multiple tags should be separated by comma |
| ShippingLabel | Add your own shipping label to the order. |
If you are unfamiliar with checkout data, please first read the How to Work with Checkout Data guide.
Preparing Your Items
The following fields can be set as variations or item metadata for each order item:
| Field Name | Field Description |
| print_sku | Your printer’s product code for the item. |
| print_url | Link to artwork file for the item. |
| print_location | Location for artwork for multi-print items. Use print_location_1, print_location_2 to match to print_url_1, print_url_2, etc. “Front” will be used if no print_location field is added to an item. |
| Barcode | Customer specified barcode. Can be used if the barcode is already on the artwork provided. |
| Binding | Defaults to none. Options are: perfect, saddle, wiro, pur, threadSawn. |
| Folding | Defaults to none. Options are: half, gate, cross, concert, z, 2, 3, none. |
| ShrinkWrap | Enter 1 or True if the item should be shrink-wrapped. |
| StockID | Stock ID For Lookup (stock items only). |
| Tags | Enter a tag or tags for the order. Multiple tags should be separated by comma. |
| print_gift_x | Add gift notes to items using print_gift_1, print_gift_2, and so on. |
| print_note_x | If required by your HP Site Flow provider, sets the note attribute to items using print_note_1, print_note_2, and so on. |
| print_attributes_x | Add attributes to items using the format ATTRIBUTE NAME|ATTRIBUTE VALUE. Use print_attributes_1, print_attributes_2, etc. to associate the attributes with the corresponding print_url number. If a single print_url has multiple attributes, set them in the corresponding print_attributes component, separated by a semi-colon, such as print_attributes_1 = ATTRIBUTE NAME|ATTRIBUTE VALUE;ATTRIBUTE NAME|ATTRIBUTE VALUE. |
| pages_x | Use to with print_url_x to define the number of pages. |
| InfoTechCopies | Use to set the info tech copy quantity. |